Airports Council International (ACI) World has today published a complimentary report to help airport operators develop successful cargo strategies that can contribute to the sustained...
Airports have been looking at climate risk for more than a decade. But while some have made tangible progress towards resilience, others continue to consider...
The role of technology in customer experience In our previous article How can airports meet evolving customer expectations? we explored how airports can connect with their...
How can airports meet evolving customer expectations? As customer service standards continue to rise, people understandably expect outstanding products and services that cater to their expectations,...
Esther Kromhout has been appointed as the new Director of NACO and will start her new position on 12 April. Royal HaskoningDHV Global Director Maritime &...
Following our article The Evolution of Passenger Screening , we explore how the current pandemic has accelerated new technologies and operational paradigms to create the swift...
Rethinking the Process Passenger screening and security checks are a familiar aspect of air travel – but the ways in which passengers are screened has changed...
Cargo has received unprecedented attention recently due to its role in delivering critical shipments, such as for the distribution of the Covid-19 vaccines. In addition,...
Authors: Soufiane Daher of NACO and Christiaan Hen of Assaia. Making innovations like smart stands successful requires a structured and analytical approach. Firstly, it is absolutely critical...
Authors: Soufiane Daher of NACO and Christiaan Hen of Assaia. While definitions vary, we consider a ‘smart stand’ to be an aircraft stand that uses different...
Authors: Soufiane Daher of NACO and Christiaan Hen of Assaia. In this post, we investigate the aircraft Smart Stand. In addition to showing how it addresses...
Following a unique design competition conducted remotely, NACO (Netherlands Airport Consultants), a company of Royal HaskoningDHV, was named part of the winning terminal design team...